Frequently Asked Questions
Account
How can I create an account with Enliven?
To create an account with Enliven, simply visit our website and click on the "Sign Up" or "Create Account" button. Follow the prompts to provide the required information and create your account.
Can I use my social media accounts to sign in to my Enliven account?
Currently, Enliven does not offer social media account integration for sign-in. However, you can create an account directly on our website using your email address.
I forgot my password. How can I reset it?
To reset your password, go to the Enliven login page and click on the "Forgot Password" link. Follow the instructions to reset your password by providing the necessary information or following the password reset link sent to your registered email address.
Can I change my account information, such as my email address or username?
Yes, you can typically change your account information by accessing the account settings or profile section within your Enliven account. Look for options to edit or update your account details and follow the provided instructions.
General
Why is goal-setting important in the Enliven training system?
Goal-setting is crucial as it provides direction and purpose, ensuring focused and effective training.
How does Enliven incorporate scientific research into its training methodology?
Enliven integrates the latest guidelines from reputable organizations like USA Hockey, NASM, and ISSA to ensure scientifically backed training drills, exercises, and programs.
What is the significance of modeling in the Enliven training system?
Modeling involves adopting training methods used by legendary athletes, enabling athletes to benefit from proven techniques and strategies.
How does Enliven help athletes establish strong goals?
Enliven emphasizes the importance of goal-setting from the beginning, guiding athletes to set clear and ambitious objectives for their training journey.
What are the benefits of following a goal-driven training approach?
A goal-driven training approach provides athletes with direction, focus, and motivation, allowing them to track progress and work towards specific targets.
How does Enliven ensure its training methods align with industry standards?
Enliven ensures compliance with industry standards by following the guidelines provided by respected organizations like USA Hockey, NASM, and ISSA.
Payments
What payment methods does Enliven accept?
Enliven accepts various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and sometimes alternative payment options like PayPal or digital wallets. The available payment methods may be displayed during the checkout process on our website.
Is my payment information secure with Enliven?
Yes! Enliven takes the security of payment information seriously. We employ industry-standard encryption and security measures to protect your payment details. Our payment processing partners adhere to strict security protocols to ensure the confidentiality and integrity of your information.
When will my payment be processed for my Enliven purchase?
Payment processing typically occurs immediately upon completing your purchase on the Enliven website. In some cases, there may be a slight delay due to additional verification or processing requirements. You will receive a confirmation once your payment has been successfully processed.
Subscriptions
What is the difference between a monthly subscription and an annual subscription?
A monthly subscription grants you access to our courses and content for a period of one month, while an annual subscription provides access for a full year. The annual subscription offers a longer-term commitment with potential cost savings compared to the monthly option.
Can I switch from a monthly subscription to an annual subscription?
Yes, depending on our subscription policy, it may be possible to switch from a monthly subscription to an annual subscription. Please check our terms and conditions or contact our customer support for assistance and further information regarding subscription changes.
How does the billing work for monthly subscriptions?
Monthly subscriptions are typically billed on a recurring monthly basis. Your chosen payment method will be automatically charged each month until you choose to cancel the subscription.
How does the billing work for annual subscriptions?
Annual subscriptions are typically billed as a one-time payment for the entire year. This means you'll have uninterrupted access to our courses and content for the duration of the annual subscription period.
Can I cancel my subscription at any time?
Depending on our subscription policy, you may be able to cancel your subscription at any time. Please refer to our cancellation policy or reach out to our customer support for details on how to cancel and any associated terms or conditions.
Are there any discounts available for annual subscriptions?
We may offer discounts or special pricing for annual subscriptions as compared to monthly subscriptions. Keep an eye out for any promotions or offers on our website or contact our customer support for details on available discounts.